Imagine Worldwide believes that everyone, especially children and vulnerable adults, has the right to be protected and to live free from all forms of harm including emotional and physical abuse, neglect, maltreatment, and sexual abuse, exploitation and harassment.
We have zero tolerance for harm or abuse in any form to children or vulnerable adults by our staff or associated persons. We also have zero tolerance for abuses of power and violations of the law. This means that we will take seriously any concern raised and address it promptly and appropriately. It means we hold our representatives accountable for the highest standards of conduct, regardless of their position within the organization.
Learn more in our Safeguarding and Child Protection Policy and our Protection from Sexual Exploitation, Abuse and Harassment (PSEAH) Policy.
How are complaints and questions treated?
Report a Compliance Problem
External parties and Imagine Worldwide staff may report compliance issues related to safeguarding or child protection, abuse of power, violation of the law, misuse of resources, purchasing fraud, theft or embezzlement or corruption (bribes) by using the form linked below or by sending an email to compliance@imagineworldwide.org.
Confidentiality
The survey and the email are designed to ensure the confidentiality of the party while gathering comprehensive information about the reported issue, including relevant dates, individuals involved, and any supporting documentation. Imagine Worldwide shall not tolerate retaliation against staff members or other parties who, in good faith, have expressed concerns or who have helped with investigations.
Follow-Up
The Compliance Officer will review the complaint promptly and ensure that it contains sufficient information for investigation. If additional details are required, the Compliance Officer may reach out to the reporter in strict confidentiality for clarification. The Compliance Officer, in collaboration with the designated Imagine Worldwide board member and any other relevant stakeholders, will conduct a thorough and impartial investigation of the incident.
Contact our Compliance Officer at: compliance@imagineworldwide.org
Imagine Worldwide may reach out to you for more information as part of the investigation process. Thank you for your report, and for your commitment to the protection of children and vulnerable adults.